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gt24 transport sata troubles, spare parts?

 
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andrew essen
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PostPosted: Wed Aug 16, 2006 12:27 pm    Post subject: gt24 transport sata troubles, spare parts? Reply with quote

i've got a gt24 b2891s4h 1u barebone (dual opteron, 4 hot plug sata)
with what really appears to be a dead sata drive bay. bay #4 never
works, while bays1-3 always work regardless of how the sata cables are
hooked to the backplane and regardless of where the 4 drives are plugged
in (lots of cable & drive swapping!). all 4 drives work if the 4th
drive is plugged directly to the motherboard (of course, it doesn't fit
in the drive bay when this is done). the failure mechanism is crc
failures, timeouts, etc. at this point we believe the sata backplane is
bad, possibly the connector, possibly the pcb itself.

where can i get spare parts for a gt24? i need a replacement m1204 sata
backplane. tyan has been, uh, less than helpful.

thanks,
andrew essen

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andrew essen
nospam@tofurama.com (it's a real address)
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Jim
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PostPosted: Wed Aug 16, 2006 7:15 pm    Post subject: Re: gt24 transport sata troubles, spare parts? Reply with quote

andrew essen wrote:
Quote:
i've got a gt24 b2891s4h 1u barebone (dual opteron, 4 hot plug sata)
with what really appears to be a dead sata drive bay. bay #4 never
works, while bays1-3 always work regardless of how the sata cables are
hooked to the backplane and regardless of where the 4 drives are plugged
in (lots of cable & drive swapping!). all 4 drives work if the 4th
drive is plugged directly to the motherboard (of course, it doesn't fit
in the drive bay when this is done). the failure mechanism is crc
failures, timeouts, etc. at this point we believe the sata backplane is
bad, possibly the connector, possibly the pcb itself.

where can i get spare parts for a gt24? i need a replacement m1204 sata
backplane. tyan has been, uh, less than helpful.

thanks,
andrew essen

Hi


A good number of the Tyan rack cases are made by Chenbro and I believe
this is the one you have - RM11704B
http://www.chenbro.com.tw/product/product_preview.php?pid=144

Try your local chenbro reseller for the backplane which I concur is the
problem.

One other thing to try might be to slacken of the screws that fix the
backplane to the chasis at the end where the disk fails as I have come
across simailar problems before that went awy when the screws were
loosened.

Hope this helps

Regards
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andrew essen
Guest





PostPosted: Fri Aug 18, 2006 6:43 am    Post subject: Re: gt24 transport sata troubles, spare parts? Reply with quote

Jim wrote:
Quote:
A good number of the Tyan rack cases are made by Chenbro and I believe
this is the one you have - RM11704B
http://www.chenbro.com.tw/product/product_preview.php?pid=144

Try your local chenbro reseller for the backplane which I concur is the
problem.

One other thing to try might be to slacken of the screws that fix the
backplane to the chasis at the end where the disk fails as I have come
across simailar problems before that went awy when the screws were
loosened.

thanks, that's something i would not have thought to try. the one thing
i was thinking of trying was ditching the whole sata backplane &
directly plugging the drives to the motherboard. but then i'd lose the
hot plug-ness although i don't really need it.

ae

--

andrew essen
nospam@tofurama.com (it's a real address)
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