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Tom Clydesdale
Guest
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 Posted: Sat Dec 06, 2003 4:29 pm Post subject: No Sound |
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My G6-400 suffered a meltdown of the hard drive forcing a complete reinstall
of all software and I cannot get the sound driver to load. The one on the
System Recovery disk fails with a "missing file a3d.dll" file error. (That
file is on the CD but can't be loaded for some reason.)
A check of the Gateway download site came up with an upgrade which seems to
be correct i.e. it matches both description of the "sound card" and my
motherboard. It too fails, this time with a "missing file eapci4m.ecw"
which is not included in the download.
Gateway's "update" software referred me to another driver with disasterous
results and had to be deinstalled.
I am running Win98SE; all other drivers loaded ok and the sound worked fine
until the hard drive problem occurred.
Has anyone had a similar experience or can provide any suggestions as to
next move. (I have referred it to Gateway Tech Support but thought the
group might have some insites.)
TIA
Tom |
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DMan
Guest
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| Posted: Sat Dec 06, 2003 7:23 pm Post subject: Re: No Sound |
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"Tom Clydesdale" <t.clydesdale.nospam@comcast.net> jotted down a note in
news:K7OdndDVQ7dVjE-iRVn-uA@comcast.com:
| Quote: | My G6-400 suffered a meltdown of the hard drive forcing a complete
reinstall of all software and I cannot get the sound driver to load.
The one on the System Recovery disk fails with a "missing file
a3d.dll" file error. (That file is on the CD but can't be loaded for
some reason.)
A check of the Gateway download site came up with an upgrade which
seems to be correct i.e. it matches both description of the "sound
card" and my motherboard. It too fails, this time with a "missing
file eapci4m.ecw" which is not included in the download.
Gateway's "update" software referred me to another driver with
disasterous results and had to be deinstalled.
I am running Win98SE; all other drivers loaded ok and the sound worked
fine until the hard drive problem occurred.
Has anyone had a similar experience or can provide any suggestions as
to next move. (I have referred it to Gateway Tech Support but thought
the group might have some insites.)
TIA
Tom
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I would go to the manufacturer of the sound cards site and see if they
have a update/driver.
HTH
--
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( // | (`' (( `'--|
_ -.;_/ \\--._ \\ \-._/.
(_;-// | \ \-'.\ <_,\_\`--'|
( `.__ _ ___,') <_,-'__,'
`'(_ )_)(_)_)' |
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Tom Clydesdale
Guest
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| Posted: Sat Dec 06, 2003 9:55 pm Post subject: Re: No Sound |
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Good news! Gateway provided me with the info necessary to locate the
drivers on the System Recovery disk. By copying them to the hard drive and
forcing the system to look at them there the install went correctly. There
must have been some minor change between Win98 and Win98SE which conflicted
with the recovery disk scenero.
"Tom Clydesdale" <t.clydesdale.nospam@comcast.net> wrote in message
news:K7OdndDVQ7dVjE-iRVn-uA@comcast.com...
| Quote: | My G6-400 suffered a meltdown of the hard drive forcing a complete
reinstall
of all software and I cannot get the sound driver to load. The one on the
System Recovery disk fails with a "missing file a3d.dll" file error.
(That
file is on the CD but can't be loaded for some reason.)
A check of the Gateway download site came up with an upgrade which seems
to
be correct i.e. it matches both description of the "sound card" and my
motherboard. It too fails, this time with a "missing file eapci4m.ecw"
which is not included in the download.
Gateway's "update" software referred me to another driver with disasterous
results and had to be deinstalled.
I am running Win98SE; all other drivers loaded ok and the sound worked
fine
until the hard drive problem occurred.
Has anyone had a similar experience or can provide any suggestions as to
next move. (I have referred it to Gateway Tech Support but thought the
group might have some insites.)
TIA
Tom
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Ben Myers
Guest
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| Posted: Sun Dec 07, 2003 7:07 am Post subject: Re: No Sound |
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Better news! You are better off with Windows 98SE, perhaps the most stable
release ever of the DOS-based Windows products.
As another posting stated, you can almost always get device drivers for most any
device directly from the chip manufacturer. If your G6-400 has integrated sound
on the motherboard, www.intel.com has audio drivers... Ben Myers
On Sat, 6 Dec 2003 15:55:38 -0000, "Tom Clydesdale"
<t.clydesdale.nospam@comcast.net> wrote:
| Quote: | Good news! Gateway provided me with the info necessary to locate the
drivers on the System Recovery disk. By copying them to the hard drive and
forcing the system to look at them there the install went correctly. There
must have been some minor change between Win98 and Win98SE which conflicted
with the recovery disk scenero.
"Tom Clydesdale" <t.clydesdale.nospam@comcast.net> wrote in message
news:K7OdndDVQ7dVjE-iRVn-uA@comcast.com...
My G6-400 suffered a meltdown of the hard drive forcing a complete
reinstall
of all software and I cannot get the sound driver to load. The one on the
System Recovery disk fails with a "missing file a3d.dll" file error.
(That
file is on the CD but can't be loaded for some reason.)
A check of the Gateway download site came up with an upgrade which seems
to
be correct i.e. it matches both description of the "sound card" and my
motherboard. It too fails, this time with a "missing file eapci4m.ecw"
which is not included in the download.
Gateway's "update" software referred me to another driver with disasterous
results and had to be deinstalled.
I am running Win98SE; all other drivers loaded ok and the sound worked
fine
until the hard drive problem occurred.
Has anyone had a similar experience or can provide any suggestions as to
next move. (I have referred it to Gateway Tech Support but thought the
group might have some insites.)
TIA
Tom
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